
Regarding to HKEX Implementation of Server Weather Trading (“SWT”) scheduled at 23-Sep-2024, 2Go would like to update our support level
(I) Support Level
- All systems and applications (including online trading, in-house trading & settlement) operate as usual
- Fully support trading & settlement work-from-home mode by Client user, in cyber-secure manner
- CS email & hotline support operate as usual
- Each 2Go Client are entitled TWO FREE units of remote Front Office and BO1 / BO2 workstation access to maintain their operations
- 2Go will perform all SWT tests with HKEX before launch
(II) Reference
- Review your remote work operation flow and contingency plan based on HKEX “Consultation Conclusions: Severe Weather Trading of Hong Kong Securities and Derivatives Markets” (Click here to link)
- 2Go provides one-stop technical support on work-from-home mode, from hardware purchase, software setup, remote work arrangement and other technical consultations. Please contact 2Go if you need assistance.